Returns & Exchanges

At DecoArt, we want you to love your home decor, which is why we offer a 30-day hassle-free return policy for all unused items in their original packaging. Simply initiate a request within a month of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to ensure they are not damaged during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.